Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will address customer inquiries efficiently, route complex issues to the appropriate team members, and participate in the enhancement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a passion to customer satisfaction, and a results-driven mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also essential.
If you are excited about joining a rewarding environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer support? Do you have strong communication proficiency? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides business process outsourcing (BPO). Our workforce is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer requests in a timely and helpful manner
* Resolving with customer problems
* Maintaining customer details
A great opportunity to website join a dynamic team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an amazing opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Troubleshooting technical issues
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a tangible contribution. If you are ready to take on this challenging role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of engagement for customers seeking assistance via our online chat platform. You'll provide timely and helpful solutions to their inquiries, ensuring a positive customer experience.
- Your role will demand interacting with customers in a professional and welcoming manner.
- Candidates will also be responsible for resolving a spectrum of customer concerns
- The company offers a stimulating work environment with opportunities for development.